Service Your Mazda at the Mazda of Kona Service Center
Hawaii Pre-Owned Motor Cars is pleased to announce we are now an official Mazda repair center. If your Mazda needs service or a tuneup, or if you’d like to order genuine Mazda parts, please visit the Mazda of Kona-Service Center located in Kailua-Kona on the Big Island of Hawaii or call us today at (808) 334-1111. We want to help keep your new or pre-owned Mazda vehicle running smoothly on the Big Island of Hawaii.
Expert Service for Your Mazda
You can trust the Mazda of Kona Service Center in Kailua-Kona, Hawaii to provide expert and certified Mazda service, care, and genuine Mazda parts for your Mazda vehicle. We offer:
- Warranty and out-of-warranty repairs.
- Genuine Mazda OEM (Original Equipment Manufacturer) parts.
- Routine vehicle maintenance.
- Oil change services with free multi-point inspections.
- Tune-ups.
- Cooling systems service.
- Diagnostics (Check Engine Light, etc.).
- Free brake inspections and battery tests.
- New tires and tire rotations.
Genuine Mazda Parts
We use only genuine Mazda OEM (Original Equipment Manufacturer) parts. If you are looking to purchase genuine Mazda parts, we can help you find them for your Mazda vehicle. Call the Mazda of Kona Service Center in Kailua-Kona, Hawaii, to learn more: (808) 334-1111.
Mazda Warranty Detailed Information
At the Mazda of Kona Service Center in Kailua-Kona, Hawaii, we honor Mazda factory warranties for vehicles sold and serviced in the United States. If you need service or a tune-up and have a Mazda factory warranty, we can help! The Mazda vehicle warranties we honor and service in Hawaii include:
- New Vehicle Limited Warranty: This is for any defects in materials and workmanship in the powertrain components supplied by Mazda. 36 months or 36,000 miles (80,000 km), whichever comes first. The transferable limited warranty is included on all new Mazda vehicles sold and serviced in the United States. Mazda of Kona-Service Center in Kailua-Kona, Hawaii, will help with any service that falls under the guidelines of this warranty. Call us at (808) 334-1111 to learn more.
- Powertrain Limited Warranty: This warranty from Mazda covers any defects in materials and workmanship in the powertrain components supplied by Mazda. 60 months or 60,000 miles (100,000 km), whichever comes first. This limited warranty is transferable during the warranty period on all new Mazda vehicles sold and serviced in the United States. Mazda of Kona-Service Center in Kailua-Kona, Hawaii, will help with any service that falls under the guidelines of this warranty. Call us at (808) 334-1111 to learn more.
- 24/7 Emergency Roadside Assistance: If a Mazda vehicle is not drivable due to a warranted part failure during the coverage period of the New Vehicle Limited Warranty (36 months/36,000 miles), towing service will be covered to the nearest Mazda Dealer. In addition, if a Mazda vehicle is not drivable due to the failure of a warranted powertrain component, then towing service will be covered during the coverage period of the Mazda Powertrain Limited Warranty (60 months/60,000 miles). Call 1-800-866-1998.
- Genuine Parts Warranty: Mazda's genuine new or remanufactured parts (other than the battery) and accessories purchased from or installed by a Mazda dealer (including the Mazda of Kona-Service Center in Kailua-Kona, Hawaii) are covered under the Replacement Parts and Accessories Warranty. This includes Mazda Accessories installed by a Mazda dealer before the retail delivery of a new Mazda vehicle. A Mazda dealer will repair or replace any properly installed Mazda part or accessory found to be defective in material or workmanship during the Replacement Parts and Accessories Warranty or the remainder of the warranty coverage applied by Mazda to the component. Please call Mazda of Kona-Service Center for more information at (808) 334-1111.
- Mazda’s Replacement Parts and Accessories Warranty Coverage: Mazda genuine replacement parts (other than the battery 12V) and accessories purchased by a customer from a Mazda Importer/Distributor or a Mazda dealer and installed by a Mazda Importer/Distributor or a Mazda dealer (including Mazda Service Center of Kona in Kailua-Kona, Hawaii) are covered for the first 12 months/12,000 miles from delivery date of the part, or the remainder the of the warranty coverage applied to the component by Mazda, whichever is longer. Mazda genuine replacement parts (other than the battery 12V) and accessories purchased by a customer from a Mazda dealer and not installed by a Mazda dealer are covered for the first 12 months/12,000 miles from the delivery date of the part for the amount of the part purchase cost only excluding installation labor charges. Owners must provide a copy of the shipping invoice to support the Mazda genuine replacement parts and accessories delivery date for 12 12-month/12,000-mile limited warranty. Please call the Mazda of Kona-Service Center for more information at (808) 334-1111.
- Mazda Brake Parts Warranty: All Genuine Mazda and Value Products by Mazda Brake Pads and Shoes Come with a Lifetime Limited Warranty.
- All Mazda Genuine Parts or Value Products by Mazda Brake Pads and Shoes are under warranty, as long as the original purchaser of the replacement brake pads or shoes owns the vehicle on which they were originally installed.
- The warranty is always valid if an authorized Mazda dealer did the installation.
- If the brake pads and/or shoes become damaged, defective, or worn out during the warranty period, they may be exchanged for new warranty-equivalent Mazda Genuine Parts or Value Products by Mazda Brake Pads or Shoes.
- Upon purchase, your authorized Mazda dealer will provide you with a service repair order, which is considered proof of purchase under the warranty terms. When requesting a warranty replacement, the service repair order must be presented, and the original components must be returned and exchanged for new replacement brake pads or shoes.
- The customer is responsible for installation charges upon replacement. See your authorized Mazda dealer for a complete list of warranty rights and limitations.
- Please call Mazda of Kona-Service Center for more information (808) 334-1111.
- Mazda High-Performance Replacement Battery Warranty (36/60-Month Replacement Warranty):
If Mazda Dealer installed, coverage is as follows:- 1-36 months: Free replacement and labor
- 37-48 months: Customer is responsible for 70% of the battery MSRP and labor
- 49-60 months: Customer is responsible for 80% of the battery MSRP and labor
What's not covered by your battery's warranty:- Damage or failure due to accidents, misuse, theft, fire, freezing, improper discharging, etc.
- Use in applications for which the battery is not designed
- Improper installation or battery recharging
Mazda battery warranties are subject to the limitations and exclusions listed in the Mazda Vehicle’s Warranty Information Booklet, “What is Not Covered,” under the Replacement Parts and Accessories Warranty.
For more information, please call the Mazda of Kona-Service Center in Kailua-Kona, Hawaii, at (808) 334-1111.
- Accessories: Mazda notes that all Genuine Mazda Accessories, if installed by the Mazda Dealer (including the Mazda Service Center of Kona in Kailua-Kona, Hawaii) before or at initial vehicle retail delivery, carry the same new-vehicle limited warranty as the vehicle. See the dealer for limited warranty details. With all accessories, please check with your Mazda dealer for applicable models. In some cases, additional parts may be required for proper installation. In all cases, professional installation by your Mazda Dealer is recommended. Mazda reserves the right to change product availability or specifications at any time without incurring obligations. See your Mazda Dealer for details. Please call Mazda of Kona-Service Center for more information at (808) 334-1111.
Business Hours
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Monday | 8:00AM - 6:00PM | 8:00AM – 5:00PM |
Tuesday | 8:00AM - 6:00PM | 8:00AM – 5:00PM |
Wednesday | 8:00AM - 6:00PM | 8:00AM – 5:00PM |
Thursday | 8:00AM - 6:00PM | 8:00AM – 5:00PM |
Friday | 8:00AM - 6:00PM | 8:00AM – 5:00PM |
Saturday | 9:00AM - 5:00PM | Closed |
Sunday | By Appointment Only | Closed |